Emergency Diagnostics and PCB Firmware Adaptation

Emergency Diagnostics and / or PCB Adaptation Service, performing as soon as failed media arrives in Donor Drives facility or upon local drop-off.


Please note: The cost of the PCB Adaptation is not included in this service.

SKU: S3
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Availability: In stock, Qty: 2

$90.00

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Details

Details

About Emergency Service

Generally completed within 1-2 hours and available outside of normal business hours upon coordination with customer support specialist. Regular Diagnostics service takes on average 48-72 business hours, and PCB Adaptation Service an additional 24-48 business hours, totalling of up to 5 business days.

Emergency service is not refundable, even if PCB is not a cause of hard drive failure. Emergecy Service cost does not absorb cost of a replacement part.

About PCB Firmware

Most of the hard drive circuit boards possess ROM, NV-RAM or Controller chip. That chip holds unique data, required for access to hard drive System Area. We will call this data “PCB Firmware”. With PCB Firmware missing or incorrect, there is no access to hard drive System Area, therefore no access to user data. Because of that issue, a simple swap of circuit boards will not make a faulty hard drive operational. There may be a need to transfer the PCB Firmware onto a new PCB.

In many cases, the ROM or NV-RAM chip is external, and it can be physically transferred (soldered) onto a new circuit board. In other cases, the PCB Firmware is located in Controller chip, and without a professional BGA Rework Station, it is impossible to move that chip over onto a new PCB. Moreover, that same controller chip is often the problem in original PCB. In such case, a new one must be reprogrammed with correct PCB Firmware, which Donor Drives can generate, having access to original failed hard drive.

Additional Info

Additional Info

SKU S3
Manufacturer No
Model Number No

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