Paid PCB Firmware Adaptation or Chip Transfer Service

This service is used if a donor part has been purchased from a company other than Donor Drives, or if it has been over 30 days after donor part purchase date.

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Regular Diagnostics service takes on average 48-72 business hours, and PCB Adaptation Service an additional 24-48 business hours, totalling of up to 5 business days. Consider our Emergency Service, if you need your media back ASAP.

Qualification for Complimentary Service

For a Free PCB Adaptation, the replacement circuit board must be purchased from Donor Drives within 30 days of service, or must be held on reserve at our facility; otherwise a $60 service fee will apply. There are no requirements for free diagnostics service.

About PCB Firmware

Most of the hard drive circuit boards possess ROM, NV-RAM or Controller chip. That chip holds unique data, required for access to hard drive System Area. We will call this data “PCB Firmware”. With PCB Firmware missing or incorrect, there is no access to hard drive System Area, therefore no access to user data. Because of that issue, a simple swap of circuit boards will not make a faulty hard drive operational. There may be a need to transfer the PCB Firmware onto a new PCB.

In many cases, the ROM or NV-RAM chip is external, and it can be physically transferred (soldered) onto a new circuit board. In other cases, the PCB Firmware is located in Controller chip, and without a professional BGA Rework Station, it is impossible to move that chip over onto a new PCB. Moreover, that same controller chip is often the problem in original PCB. In such case, a new one must be reprogrammed with correct PCB Firmware, which Donor Drives can generate, having access to original failed hard drive.

Additional Info

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