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Details
Details
Regular Service
Our regular diagnostics service takes approximately 48-72 business hours, with an additional 24-48 business hours for PCB adaptation, totaling up to 5 business days.
Emergency Service
Our emergency service is generally completed within 1-2 hours and is available outside of normal business hours upon coordination with a customer support specialist. Please note that the emergency service is not refundable if the device cannot be repaired.
For emergency 24-hour service, please contact us at 1.800.733.0978.
Procedure
If you believe your media device's PCB is faulty, follow these steps:
- Purchase this item.
- Send your original PCB or, preferably, the entire media device to us at: Donor Drives Repairs 43 Alpha Park, Highland Heights, OH 44143.
About PCB Firmware
Most media devices, including hard drives, solid-state drives (SSDs), USB flash drives, memory cards, and other types of storage media, have a circuit board with ROM, NV-RAM, or a controller chip. This chip contains unique data required to access the device's system area, which we refer to as “PCB Firmware”. Without the correct PCB Firmware, the system area and, consequently, user data cannot be accessed. Therefore, simply swapping the circuit boards will not make a faulty device operational. The PCB Firmware may need to be transferred to a new PCB.
In many cases, the ROM or NV-RAM chip is external and can be physically transferred (soldered) onto a new circuit board. In other cases, the PCB Firmware is located in the controller chip, which requires a professional BGA Rework Station to transfer. Often, the controller chip itself may be faulty, necessitating a new one to be reprogrammed with the correct PCB Firmware. Donor Drives can generate this firmware using the data from the original failed media device.
Types of Media Devices We Service
- Hard Drives (HDDs)
- Solid-State Drives (SSDs)
- USB Flash Drives
- Memory Cards (SD, microSD, CF, etc.)
- External Hard Drives
- Network Attached Storage (NAS) devices
- Digital Cameras and Camcorders
- MP3 Players
- Tablets
- Smartphones
- Game Consoles
- And many more
Send your media device to us for professional diagnostics and repair services.
Additional Info
Additional Info
| SKU | S3 |
|---|---|
| Manufacturer | Donor Drives LLC |
| Model Number | No |
| product id | 12091 |
